Terms of Use
1. Definitions
1.1 “MY AIO” refers to the AIO platform (web and mobile applications), developed and operated by United Computer Solutions LLC (“United Computer Solutions LLC,” “MY AIO,” “we,” “us,” or “our”).
1.2 “User” means any business entity or authorized representative using the MY AIO Services.
1.3 “Dashboard” refers to the AI-enabled web and mobile app interfaces.
1.4 “Software Subscription” means self-service access to the MY AIO Dashboard and its AI-powered features, including web analysis, SEO tools, Google Business Profile management tools, content automation, reporting, and analytics. The Software Subscription is the product sold through Paddle.
1.5 “Confidential Information” refers to any business, technical, or financial data shared by either party that is not public knowledge.
1.6 “Force Majeure” refers to unforeseeable events outside reasonable control that impact service delivery (e.g., natural disasters, acts of government).
1.7 “Paddle” refers to Paddle.com, our authorized reseller and Merchant of Record, through which the Software Subscription is sold and processed.
2. Scope and Acceptance
By accessing the MY AIO platform, users agree to comply with these Terms of Use, our Privacy Policy, and any associated contractual documents (e.g., service agreements, order forms). These Terms govern all platform usage, unless separately negotiated in writing.
Paid Software Subscriptions are sold through Paddle, our Merchant of Record. When you purchase a Software Subscription, you also agree to Paddle’s Buyer Terms and Conditions and Paddle’s Refund Policy, which govern payment and refunds for that subscription.
3. Services and Access
3.1 Software Subscription
The Software Subscription provides access to AI-powered tools, including:
- AI-driven Web Analysis and Instant Fixes
- Social & Local Campaign Management tools (Google Ads, Facebook)
- Google Business Profile Auto-Management (Posts, Reviews, FAQs)
- Content Automation (Web, Blog, Social Templates)
- Weekly Performance Reports
- Visual Analytics and Predictive Insights
- Real-Time Optimization and Cross-Platform Campaign Sync
- Competitor Monitoring and Customer Segmentation
These features are delivered via the MY AIO Dashboard and mobile app on a self-service basis.
3.2 Usage License
Users receive a non-exclusive, non-transferable, revocable right to use the platform for business purposes. Any resale, replication, or unauthorized use is strictly prohibited.
4. Account Responsibility
- Users must maintain the confidentiality of their login credentials.
- All activity conducted under a registered account is considered authorized by the business entity.
- MY AIO is not liable for unauthorized access resulting from customer negligence.
5. Platform Updates
MY AIO reserves the right to:
- Modify or enhance platform features at its sole discretion.
- Roll out periodic updates to maintain or improve performance.
- Notify users of substantial changes via email, platform alerts, or documentation updates.
Users may terminate service if modifications materially impair intended usage and such termination is requested within 30 days of notice.
6. Data and Analytics
- Users own the data they input and generate.
- MY AIO may generate anonymized, aggregated analytics to improve service quality, system performance, and benchmarking.
- These analytics do not identify individual businesses or users.
7. Payment and Billing
7.1 The Software Subscription is sold through our authorized reseller and Merchant of Record, Paddle. Paddle handles all payments, billing, invoicing, tax collection, and refunds for Software Subscriptions. When you purchase a Software Subscription, you agree to Paddle’s Buyer Terms and Conditions and Paddle’s Refund Policy in addition to these Terms.
7.2 Software Subscriptions are billed in advance and renew automatically at the end of each billing period until cancelled. You authorize Paddle to charge your designated payment method for each renewal.
7.3 We will notify you of any price change in advance and, where required by law, obtain your consent before the revised charges apply.
7.4 Cancellations and refunds for the Software Subscription are handled in accordance with our Refund Policy and Paddle’s terms.
8. User Obligations
- Maintain accurate business and contact information.
- Comply with all applicable data, advertising, and content laws.
- Refrain from uploading or distributing malware, defamatory content, or unauthorized media.
- Avoid the misuse of platform features for deceptive or illegal activities.
MY AIO reserves the right to suspend or terminate accounts violating these terms without prior notice.
9. Intellectual Property
- MY AIO retains all rights to software, processes, content templates, AI models, and analytics tools.
- Users may not duplicate, reverse-engineer, or create derivative works from the platform or its components.
- Pre-built marketing assets, templates, and analysis reports are for internal business use only.
10. Support and Availability
- Support hours and contact channels are detailed in the documentation and onboarding materials.
- While MY AIO aims for high availability, occasional downtime for maintenance may occur.
- Service disruptions due to Force Majeure events are exempt from liability.
11. Confidentiality
Both parties agree not to disclose, copy, or misuse any non-public information shared in the course of business. This obligation survives contract termination.
12. Limitation of Liability
- MY AIO is not liable for indirect damages, loss of profits, or data loss due to user-side mismanagement.
- Direct liability is capped at the annual subscription value.
- Claims arising from willful misconduct, gross negligence, or regulatory breaches remain unaffected.
13. Term and Termination
- Software Subscriptions renew automatically unless cancelled per the applicable notice or billing period.
- Upon termination, users must stop accessing the platform and may request data exports within 30 days.
- MY AIO will purge all customer data after the deletion period unless legally obligated to retain it.
14. Amendments
MY AIO may update these Terms with prior notice. Continued use of the platform after modifications constitutes acceptance. Users are responsible for reviewing changes regularly.
15. Company Information and Contact
These Terms constitute an agreement between you and United Computer Solutions LLC, which operates the MY AIO platform.
United Computer Solutions LLC
(operating as MY AIO)
6425 N Rockwell St, Chicago, IL 60645, United States
Email: ask@myaio.com
Phone: +1 (855) 918-5940
For payment, billing, or refund support relating to the Software Subscription, visit paddle.net.