Data Security
Data Security
1. Enterprise-Wide Security Governance
1.1 Centralized Policy Framework
MY AIO enforces uniform security policies across all departments. These policies are reviewed quarterly to remain compliant with evolving legal and technical standards.
1.2 Role-Based Access Control (RBAC)
Access to systems and sensitive data is strictly assigned based on role and function. Employees only access the data essential to their responsibilities, minimizing internal risk.
1.3 Data Classification & Handling
All data, including customer profiles, campaign metrics, web assets, and analytics, is categorized by sensitivity level. Each category has defined protocols for storage, access, and transfer.
2. Application & AI Platform Security
2.1 Mobile App & Web Dashboard
2.1.1 End-to-End Encryption
All data transferred via the MY AIO platform is encrypted using AES-256 for storage and TLS 1.3 for transmission. This applies to campaign data, business profiles, reports, and AI-generated content.
2.1.2 Multi-Factor Authentication (MFA)
Users must verify their identity through MFA when accessing the dashboard, adding a strong layer of protection against unauthorized access.
2.1.3 Secure API Gateways
Data exchanged between internal services and third-party platforms (Google, Meta, analytics services) passes through secured, token-authenticated gateways.
2.1.4 AI Model Containment
Predictive analytics, campaign optimization, and segmentation models powered by OpenAI are sandboxed in isolated environments. These do not retain user data beyond processing.
3. Data Collection, Storage & Retention
3.1 Consent-Based Data Handling
All business owners using MY AIO services provide explicit consent for data usage at onboarding. Data collection is purpose-specific and transparent.
3.2 Regional Data Storage
All data is stored in geographically distributed, SOC 2 and ISO 27001-certified data centers. U.S. customer data remains within U.S. borders.
3.3 Automatic Data Purging
User data that is no longer required for processing or reporting is automatically purged on a rolling schedule. Custom data retention policies can be applied upon request.
4. Operational Security
4.1 Onsite Security for Production Teams
All onsite teams operate under network segmentation and workstation monitoring to prevent data leaks or external access.
4.2 Employee Training
Mandatory security awareness training is conducted quarterly, including phishing simulation, secure handling of customer information, and AI safety protocols.
4.3 Incident Response Readiness
We maintain a 24/7 incident response team with defined escalation paths. Breach attempts, anomalies, and suspicious behaviors are logged and acted on in real-time.
5. Customer Data Protections
5.1 Business Intelligence Confidentiality
Reports, campaign insights, and competitor analyses are visible only to authorized clients. No data is shared between customers or reused across accounts.
5.2 AI Transparency & Control
Customers have full transparency over the data used by MY AIO’s AI agents. AI-based actions (e.g., review management, post scheduling, campaign edits) can be manually overridden.
5.3 Audit Trails
Every user and system interaction with sensitive data is recorded. Clients can request an audit log of data access and automated decisions at any time.
6. Compliance & Certifications
MY AIO aligns its security framework with:
- GDPR for customers interacting from the EU.
- CCPA for California-based users.
- SOC 2 Type II (ongoing process).
- Periodic vulnerability scans and third-party security audits are conducted and remediated promptly.
7. Ongoing Improvements
We continuously evaluate the security landscape to harden our systems. New features in MY AIO, especially those leveraging AI, undergo rigorous risk assessments before deployment.
