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Reliable Expedite LLC

MY AIO Helped Reliable Expedite LLC Scale Multi-Brand Digital Infrastructure with Rapid Support & Web Management

  • Industry: Auto Glass Replacement
  • CEO: Edwin Solis

Services

  • Website Development
  • Multi-Brand Web Management
  • Maintenance & On-Demand Edits
  • B2B Digital Consulting

Impact

  • 3 Websites Built & Maintained
  • 100% Task Turnaround < 48 Hours
  • 2 Years of Ongoing Retention
  • 0 Escalations/Delays Across All Projects

The Challenge: Managing a Growing Fleet of Brands Across Sectors

Reliable Expedite LLC is a logistics and janitorial brand umbrella owned by Edwin Solis, headquartered in New York. As operations expanded into multiple sectors—transportation, janitorial services, and removals—Edwin needed a reliable partner to:

  • Build and manage distinct websites for different services
  • Execute changes instantly without delays
  • Offer patient, professional communication under pressure
  • Maintain consistency and brand alignment across multiple domains

MY AIO’s Solution: Consistent, On-Demand Web Management + Brand Expansion Support

Evan Hughes, a senior MY AIO web consultant, was assigned to Edwin as his dedicated point of contact. With a relationship spanning over 2 years, Evan delivered both technical execution and trusted strategic support.

Initiatives Deployed

Service

Description

Website Development

Built ReliableExpediteLLC.com from scratch, including mobile optimization, UX routing, and SEO best practices

Brand Expansion

Deployed an additional website: Reliable Janitorial NY

Website Maintenance

All change requests are handled rapidly, including copy updates, page restructuring, and form changes

Dedicated Support

1:1 consulting with Edwin; Evan handled all requests personally

Results

Metric

Outcome

Websites Built

3 (across 3 distinct service lines)

Maintenance SLAs Met

100% of changes delivered on time

Support Escalations

0 reported over 2 years

Client Retention

24+ months of continued engagement

Client Satisfaction

⭐⭐⭐⭐⭐ “No complaints in 2 years”

Client Experience

“Evans worked on all three of my websites. Anytime I needed something changed, it was done instantly. He’s patient, professional, and honestly, family now. I trust him with my brand.”

  • — Edwin Solis, Owner

Performance Snapshot: Business Impact

Business Metric

Before MY AIO

With MY AIO

Website-Generated Leads

3–5/month (inconsistent inquiry volume)

18–22/month (+300%)

Client Conversion Rate

~7% from web inquiries

21% avg. (+200%) due to faster response + clearer CTAs

Customer Retention (B2B contracts)

60–65% over 6 months

85%+ retention supported by improved web presence

Revenue Influence from Digital

<20% of total monthly revenue

Over 55% now attributed to digital channels post-launch

Looking Ahead

Reliable Expedite LLC continues to grow under a multi-brand umbrella, and MY AIO remains its digital partner of choice. Plans include integrating appointment scheduling, mobile-optimized quote systems, and AI-powered invoicing into future builds.