MY AIO (“we,” “our,” or “us”) is committed to protecting the personal information of individuals who visit our website or use our services. This Privacy Policy explains what data we collect, how we use it, whom we may share it with, and the choices you have regarding your information.
1. Information We Collect
Personal & Contact Information
- Full name
- Email address
- Phone number
- Billing address
- Business name and role
Technical & Usage Data
- IP address
- Browser type and version
- Device identifiers
- Pages visited and time spent
- Referrer URLs
Project-Related Information
- Website access credentials
- Hosting and server details
- Content and media files provided for development
- SEO-related data and analytics
- Third-party integrations provided by clients
Billing & Transactional Information
- Payment confirmations and related records (We do not store card data directly.)
2. How We Use Your Information
We use collected data for the following purposes:
- Communicating with current and prospective clients
- Delivering and managing web development, SEO, and digital services
- Testing, troubleshooting, and maintaining website and application functions
- Invoicing and managing accounts
- Analyzing website performance and service usage
- Fulfilling legal or regulatory requirements
3. Sharing and Third-Party Disclosure
We do not sell or rent your information.
We may share data only with trusted third-party vendors essential to your project. This includes:
- Hosting and domain providers
- Payment processors
- Analytics platforms (e.g., Google Analytics)
- Independent developers or contractors involved in the project
- Email communication and file-sharing services
These third parties are subject to strict confidentiality and data protection agreements. While we work to ensure their compliance, MY AIO is not responsible for data misuse beyond our control.
If changes to third-party services impact your project, we will communicate in advance wherever possible.
4. Cookies and Tracking Technologies
We use cookies and similar tools for technical functionality and usage analytics.
- Session cookies (temporary navigation support)
- Functionality cookies (remembering your settings)
- Analytics cookies (usage measurement)
We do not use cookies for behavioral advertising or third-party marketing. You may disable cookies through your browser settings, although this may affect functionality.
5. Data Security
We employ reasonable technical and organizational measures to protect your information, including:
- SSL encryption on our servers
- Password-protected administrative access
- Role-based access control for staff and contractors
- Secure handling of third-party credentials
Please note: No system is 100% secure, and data transmitted over the internet carries some inherent risk.
6. Data Retention & Disposal
We retain your data as follows:
- During active service: For the full duration of your project
- Post-project: A minimum of 12 months after completion
- Inactive or abandoned projects: Data may be retained for up to 12 months unless deletion is requested
- Legal compliance: Longer retention may apply based on financial or regulatory requirements
Data Deletion Requests:
7. Your Rights
Depending on your local laws (e.g., GDPR, CCPA), you may:
- Request a copy of your personal data
- Ask us to correct inaccuracies
- Request data deletion
- Limit or object to how we process your information
- Withdraw consent for optional communications
To exercise any of these rights, please contact us at “ask@myaio.com”
8. Communication Preferences
We use email as our primary communication channel. Clients are responsible for ensuring their email addresses are accurate and active.
9. Third-Party Links
10. Children’s Privacy
11. Policy Changes
We may update this Privacy Policy from time to time. Substantial changes will be communicated via email or posted on our website. Please review this page periodically for updates.
12. Contact Information
For any questions about this Privacy Policy or to exercise your rights:
Phone: 855-918-5940
Email: ask@myaio.com